The Verkehrsverbund Berlin-Brandenburg (Berlin-Brandenburg Transport Association) offers free escort service to help you get to the museums by public transport.
© Andi Weiland | Gesellschaftsbilder.de

Acessibility

With its locations, the Stadtmuseum Berlin sees itself as an institution for the entire urban society. As such, it is actively developing into a barrier-free and inclusive museum.

We offer both individuals and groups different access points in the exhibitions and programme offerings. This is because we want to enable everyone to participate in culture on an equal footing.

Visitors with a severely disabled pass pay the reduced admission price. Assistance and guide dogs are welcome at all locations.

If you have any questions, please contact our infoline: info@stadtmuseum.de | 030 24002 – 162.

Museum Ephraim-Palais

Directions

Local public transport

  • S-Bahn: S3, S5, S7, S9 “Alexanderplatz” (distance to the museum approx. 800 m)
  • Underground: U2 “Klosterstraße” (distance to the museum approx. 600 m), U5 “Rotes Rathaus” (distance to the museum approx. 500 m)
  • Bus: 200, 248 “Nikolaiviertel” (distance to the museum approx. 100 m)
  • Tram: 12, M1, M4, M5, M6 “Spandauer Straße / Marienkirche” (distance to the museum approx. 650 m)
  • The Verkehrsverbund Berlin-Brandenburg (Berlin-Brandenburg Transport Association) offers free VBB Bus & Bahn escort service to help you get to the museum by public transport.

Parking

  • There are two public parking spaces for people with disabilities in Rathausstraße, distance to the museum approx. 500 metres.

On foot

  • The path to the museum is not vibration-free, but it is easy to walk and ride on. Over a distance of 20 metres, it has a longitudinal gradient of approx. 4.5 percent.

Building

When planning your visit, please note that the lift in the Museum Ephraim-Palais is currently unavailable due to a defect.

  • The building is accessible without steps (door threshold 2 cm high).
  • The entrance door is a hinged door without an automatic mechanism; staff members of the Stadtmuseum Berlin are available to assist. There is a dirt-trapping mat in front of the entrance door.
  • All exhibition and event rooms are accessible at ground level or via a lift.
  • The lift stops on all floors; the lift cabin is 100 cm x 200 cm wide. The way to the lift is not marked. The lift can only be used when accompanied by staff.
  • Doors and passageways are at least 90 cm wide.
  • The checkout counter is 75 cm high at its lowest point; no other equivalent communication option available while seated.
  • Assistance dogs are welcome in all areas.
  • Stairs are not visually contrasting. Stairs have handrails on both sides but no straight handrails. Stair treads are not visually contrasting. Stairs have handrails on both sides but no straight handrails.
  • A barrier-free toilet is available in the entrance area, equipped with fold-up grab rails and a washbasin that can be moved underneath (movement area in front of the toilet and washbasin 130 x 140 cm, to the left of the toilet 83 x 70 cm, to the right of the toilet 97 x 70 cm). The door can be opened independently with a lever handle.
  • Seating is available in the exhibition.
  • Exhibits and information are mainly visible while sitting.
  • The rooms and exhibits are well lit and glare-free. Information on the exhibition and the objects is provided in writing.

Offers

  • Listening stations are available in the exhibition.
  • An audio guide (with headphone connection) in German, English, French, Italian, Spanish and Russian as well as a family guide in German and a video guide in German sign language can be borrowed free of charge at the ticket desk.
  • Hearing and tactile tours, tours in German sign language and in simple language take place regularly.

Certification

  • The Museum Ephraim-Palais was inspected in 2022 by “Reisen für Alle” (Travelling for All) and awarded the “Accessibility Tested” certificate. The certification is valid until 2025.

Detailed information on this can be found at: www.reisen-fuer-alle.de

Museum Nikolaikirche

Directions

Public transport

  • S-Bahn: S3, S5, S7, S9 “Alexanderplatz” (distance to the museum approx. 700 m).
  • Underground: U2 “Klosterstraße” (distance to the museum approx. 800 m), U5 “Rotes Rathaus” (distance to the museum approx. 300 m)
  • Bus: 200, 248 “Nikolaiviertel” (distance to the museum approx. 200 m)
  • Tram: 12, M1, M4, M5, M6 “Spandauer Straße / Marienkirche” (distance to the museum approx. 600 m)
  • The Verkehrsverbund Berlin-Brandenburg (Berlin-Brandenburg Transport Association) offers free VBB Bus & Bahn escort service to help you get to the museum by public transport.

Parking:

  • There are two public parking spaces for people with disabilities in Rathausstraße (distance to the museum approx. 200 m).

On foot:

  • The path to the museum is not easy to walk or drive on in places.

Building

  • The building is accessible without steps (threshold 2 cm high).
  • The entrance door is a single-leaf door without an automatic mechanism, followed by a glass door in the entrance area; staff members of the Stadtmuseum Berlin are available for assistance.
  • Doors and passageways are at least 90 cm wide. Exceptions: The passageway in front of the stairs to the organ loft is 80 cm wide, WC doors are less than 70 cm wide.
  • Cashier’s counter is 106 cm high; no other, equivalent communication option available while seated.
  • Some areas are only accessible via steps/stairs: choir room via 2 steps with handrail, sacristy via 4 steps with handrail, coin cabinet via 5 steps with handrail, organ loft via 35 steps with handrail, WC via 3 steps (door width 65 cm, WC is not barrier-free).
  • Assistance dogs are welcome in all areas.
  • Portable folding stools are available in the exhibition room.
  • Exhibits and information are mainly visible while sitting.
  • The rooms and exhibits are well lit and glare-free (exception: sacristy).
  • Information about the exhibition and the objects is conveyed in writing and acoustically.

Offerings

  • An audio guide (with headphone connection) in German, English, French, Italian, Spanish and Russian as well as a family guide in German and a video guide in German sign language can be borrowed free of charge at the ticket desk.
  • In the exhibition, tactile models of the building’s architecture are available with an explanatory audio description track as well as information on the models in Braille and profile writing.
  • Tactile tours, tours in German sign language and in simple language take place regularly.
  • You can borrow a tactile overview map at the ticket office.
  • A flyer in Braille on the architectural models is available at the ticket desk.

Certification

  • The Nikolaikirche Museum has been assessed by “Travelling for All” in 2022 and awarded the “Accessibility Tested” certificate. The certification is valid until 2025.

For detailed information, see: www.reisen-fuer-alle.de

Museum Knoblauchhaus

Directions

Public transport:

  • Bus: 200 and 248 “Nikolaiviertel” (distance to the museum approx. 150 m).
  • S-Bahn: S3, S5, S7, S9 Alexanderplatz (distance to the museum approx. 750 m)
  • Underground: U2 “Klosterstraße” (distance to the museum approx. 650 m), U5 “Rotes Rathaus” (distance to the museum approx. 450 m)
  • Tram: M4, M5 and M6 “Spandauer Straße / Marienkirche” (distance to the museum approx. 650 m)
  • The Verkehrsverbund Berlin-Brandenburg offers free VBB Bus & Bahn escort service to help you get to the museum by public transport.

Parking:

  • There are two public parking spaces for people with disabilities in Rathausstraße (distance to the museum approx. 150 m).

On foot:

  • The path to the museum is not easy to walk or drive on in places.

Building

  • The museum is only accessible via three steps (without handrail).
  • The entrance is visually contrasting.
  • The entrance door is a double-leaf door without automatic (threshold 4 cm high), museum staff:inside are available for assistance.
  • Assistance dogs are welcome in all areas.
  • The exhibition rooms are accessible only by stairs (19 steps to the 1st floor, another 20 steps to the 2nd floor).
  • All doors and passageways are at least 78 cm wide (door thresholds up to 5 cm high).
  • The toilet is not barrier-free (door width 53 cm).
  • The rooms and exhibits are predominantly brightly lit and glare-free.
  • Information about the exhibition and the objects is mainly visible while sitting down, the signage is visually high-contrast, but the lettering is sometimes very small.
  • Information on the exhibition objects is conveyed in writing and acoustically.
  • Occasional seating is available in the exhibition.

Offerings

  • Audio stations are available in the exhibition.
  • Additional audio content can be accessed via QR codes in the exhibition.
  • An audio guide (with headphone connection) in German, English, Spanish, Turkish and for families (in German) can be borrowed free of charge from our staff in the entrance area.

Certification

  • The Knoblauchhaus Museum has been assessed by “Reisen für Alle” (Travelling for All) in 2022 and awarded the “Accessibility Tested” certificate. The certification is valid until 2025.

For detailed information, see: www.reisen-fuer-alle.de

BERLIN GLOBAL

(Humboldt Forum in the Berlin Palace)

Directions

Public transport:

  • S-Bahn: S3, S5, S7, S9 “Hackescher Markt” (distance to the museum approx. 800 m)
  • Underground: U5 “Museumsinsel” (distance to the museum approx. 400 m)
  • Bus: 100 and 300 “Lustgarten” (distance to the museum approx. 400 m), 147 “Berliner Schloss” (distance to the museum approx. 100 m)
  • Tram: M4, M5 and M6 “Spandauer Straße / Marienkirche” (distance to the museum approx. 600 m)
  • The Verkehrsverbund Berlin-Brandenburg (Berlin-Brandenburg Transport Association) offers free VBB Bus & Bahn escort service to help you get to the museum by public transport.

Parking:

  • There is public parking for people with disabilities on Schloßplatz to the south of the Humboldt Forum (distance to the museum approx. 150 m).

Building

  • The exhibition is located on the 1st floor of the Humboldt Forum.
  • The building, all exhibition and event rooms are accessible without steps.
  • Assistance dogs are welcome in all areas.
  • A tactile floor guidance system leads to the ticket office, cloakroom, toilets, lifts and stairs.
  • Lockers are available on the ground floor and 1st floor at different heights.
  • The lift stops on all floors, the lift cabin is 160 cm x 145 cm wide.
  • The door to the entrance area of the exhibition can be opened independently with a lever handle.
  • Doors and passageways are at least 90 cm wide.
  • Barrier-free toilets are available in the vestibule of the exhibition and in the exhibition itself, equipped with fold-up grab rails and a washbasin that can be moved underneath (movement area in front of the WC and washbasin at least 160 x 160 cm, on the left and right in front of the WC at least 93 x 70 cm).
  • The cash desk is 81 cm high at its lowest point.
  • A continuous tactile floor guidance system leads through the exhibition.
  • The rooms and exhibits are well lit and glare-free.
  • Information about the exhibition and the objects is predominantly visible from a seated position, and the signage is high-contrast.
  • Information on the exhibition objects is conveyed in writing and acoustically.
  • Seating is available in the exhibition.
  • Various catering options are available in the Humboldt Forum.

Offerings

  • A media guide (with headphone connection) in German, Arabic, Chinese, English, French, Japanese, Italian, Polish, Russian, Spanish, Turkish and in German sign language as well as an audio description track can be borrowed at the information counter in the main foyer (ground floor) of the Humboldt Forum for 3 euros.
  • A tactile overview map of the exhibition is located in the first exhibition room.
  • Interactive multi-experience stations (with elements for touching, smelling, hearing and tasting) offer information in Braille and profile writing as well as in easy-to-read language.
  • An app, media stations, videos, tactile objects and many other features provide interactive access to the exhibition.
  • A chip wristband (token) provides access to interactive elements in the exhibition.
  • All videos are subtitled in German and English.
  • Hearing and touch tours, tours in German sign language and tours in simple language take place regularly.

Certification

  • Berlin Global has been assessed by “Reisen für Alle” (Travel for All) in 2022 and awarded the “Accessibility Tested” certificate. The certification is valid until 2025.

For detailed information, see: www.reisen-fuer-alle.de

Museumsdorf Düppel

Directions

Public transport:

  • S-Bahn: S1 “Mexikoplatz” (distance to the museum approx. 1.7 km)
  • Underground: U3 “Krumme Lanke” (distance to the museum approx. 2.6 km)
  • Bus: 115 “Ludwigsfelder Straße” (distance to the museum approx. 500 m), 118 and 622 “Clauertstraße” (distance to the museum approx. 900 m)
  • The Verkehrsverbund Berlin-Brandenburg (Berlin-Brandenburg Transport Association) offers support with the free VBB Bus & Bahn escort service to help you get to the museum by public transport.

Parking:

  • Two marked parking spaces for people with disabilities are available directly at the entrance (distance to the museum approx. 10 m).

Buildings and grounds

  • The path to the entrance and the box office is not easily accessible.
  • The grounds are accessible without steps.
  • The entrance has a visually contrasting design and glare-free lighting, the lighting in the permanent exhibition is dimmed.
  • The cash desk and the exhibition are accessible without steps via a 90 cm long ramp with a 10 % incline.
  • The cash desk is 75 cm high at its lowest point.
  • Information about the exhibition and the objects is predominantly visible while seated, and the signage is high-contrast.
  • The rooms and exhibits are well lit and glare-free.
  • Seating is available in the exhibition.
  • Information on the exhibits and objects is mainly provided in writing.
  • The narrowest passage is the exit at the end of the exhibition room. However, it is also possible to leave the exhibition through the entrance via the ramp.
  • The main paths in the grounds are 2 m wide and mostly easy to walk and drive on.
  • The side paths in the grounds are mostly about 1 m wide and more difficult to walk and drive on.
  • In the area of the village square, the ground surface is softer.
  • Some replica houses are only accessible via narrow paths (50-60 cm wide) and steps.
  • Some of the houses can be accessed via wooden planks and larger thresholds or steps (entrances sometimes less than 70 cm wide).
  • Barrier-free toilets are available in the entrance area of the open-air site, equipped with fold-up grab handles, door does not open automatically (door 80 cm wide, movement area in front of the toilet and washbasin 170 x 150 cm, to the left of the toilet 78 x 72 cm, to the right of the toilet 88 x 72 cm, washbasin with limited accessibility).
  • Non-barrier-free eco-toilets accessible via a step are available near the village square (door 84 cm wide).
  • Outdoor catering is available on the grounds.

Offerings

  • Audio stations are available in the exhibition.
  • Additional audio content can be accessed via QR codes in the grounds.
  • Tactile tours and tours in German sign language take place regularly.

Certification

  • The Düppel Museum Village has been assessed by “Travelling for All” in 2022 and awarded the “Accessibility Tested” certificate. The certification is valid until 2025.

For detailed information, see: www.reisen-fuer-alle.de